Shipping policy
Before shipping, products are checked for quality assurance and any defects. Shipping times may vary, please contact us prior to ordering for estimated delivery dates based on current shipping conditions. Shipping services include DHL, USPS, FedEx and UPS. Handling times vary from 1 to 10 days, times may be longer for our Made To Order clothing. Please consult us for the estimated handling times on all Made To Order Clothing.
Our standard shipping is FREE. Shipping times vary depending on the product, please allow at least 7-20 days for accessories and 20-45 days for dress shipping times. Consult us for a shipping estimate for delivery on any of our products. Shipping delivery dates are an estimate and not a guarantee. Additional delays in customs may occur for customers outside the USA. Shipping outside the USA, customers are responsible for all taxes, tariffs or other costs or fee your country applies.
*exceptions apply to certain countries, free shipping may not be available, these are estimated shipping times based on current shipping conditions worldwide.
If order is made after 5PM EST USA, order will be sent to processing the next business day. Orders that have already been processed and are in transit cannot be cancelled.
International Shipping Guidelines:
- You will receive a tracking number via e-mail after your order has been shipped.
- NOTE: All international shipments are subject to duties and taxes. Custom and import charges are not included in our shipping charges.
- We recommend that our international customers check with local customs regulations to be aware of the laws within their country because if these items are restricted for use or sale, we cannot be held liable if they are seized or confiscated by customs.
- Customs regulations in certain countries require ID to be provided for customs clearance. All ID information provided by you will be stored safely and securely. We need this information in order to securely transmit it to the carrier when your package is shipped and share it with customs officials in the destination country, which will allow your packages to clear customs without additional delay.
- Countries that can require an ID number include: Argentina, Bahrain, Bolivia, Brazil, Chile, China, Czech Republic, Dominican Republic, Egypt, El Salvador, Guatemala, India, Israel, Italy, Jamaica, Jordan, Kuwait, Mexico, Nigeria, Oman, Peru, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Africa, South Korea, Spain, Taiwan, Turkey, United Arab Emirates, Uruguay. If your country requires an ID number, please put your ID number in our checkout note box.
Return Policy - You must contact us within 7 days of receiving your item to be eligible for a return. Expedited shipping is not refundable. This policy does not apply to custom made dresses. Custom dress sales are final.
To be eligible for a return, the product must be in original, unused condition. Returned items will be inspected, any sign of use will make refund void. Buyer pays for return shipping. Item returns without prior return authorization will not be refunded.
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Tulle Lux Bridal - We are an American based global online bridal retail supplier, specializing in bridal crowns, tiaras, dresses, and bridal accessories. Browse our wide online selection of bridal accessories. We partner with the best vendors worldwide to give you quality, style and affordable bridal wear.
Established in 2017, Tulle Lux Bridal Crowns & Accessories is a United States based online MA registered retailer of wedding dresses, special event dresses, party dresses, and accessories. We specialize in bringing modern-designed dresses and accessories directly from the makers to you, offering a wide selection of quality products at affordable pricing. Browse our large online Collections for all your special event accessory and attire needs.
As a company, we are committed to our customers by providing quality products at affordable prices. Our mission is to participate in delivering sustainable products with made-to-order clothing & accessories to maintain competitive pricing for our customers and be eco-friendly in the global economy.
We ship worldwide to over 85 countries and collaborate with talented individuals of registered businesses who produce quality products from across the USA, Europe, and Asia. We offer a one-stop shopping experience where you can dress best for less. Our knowledgable customer care team is made up of dedicated individuals to assist you with your custom requests and questions.
Tulle Lux works with business partners that recognize the well-being, health, and safety in work environments with equal opportunities that respect diversity for all employees. Our approach and commitment to reducing unnecessary material waste by understanding our environment and the impact of mass production leads us to our initiative of associating with businesses that conserve resources and promote sustainability in our industry.
