FAQ

 

We work with trusted suppliers with top ratings for quality, reliability and established businesses. Please allow 5 to 10 days  processing time and between 5-20 for free standard shipping time to receive your order as many items are handmade and take time to produce. You pay no shipping costs with us, your items are shipped to your local post office with tracking.

Return Policy- We are happy to except returns within 30 days of receiving your merchandise.  Buyer is responsible for return shipping cost to ship item to our office in Massuchusetts.  Contact us for mailing return items at tulleluxbridalcrowns@gmail.com.

Do we accept order placed outside US? yes, we will ship worldwide.

Paying for order - using our secure Shopify site using Stripe, one of the most secure trusted online payment service available, you can pay by credit card, Pay Pal, Pay Pal Express and several other methods.  We do not except cash or personal checks.

What if I do not get my parcel?  Contact us immediately with any concerns, we will track your package and resolve any issues for you.

We specialize in high quality customer service and take pride in maintaining a happy and well accessorized clientele.