Shipping
FREE standard shipping! Please allow between(30 day) 5-10 days for processing and between 5 - 20* days for free standard shipping to most countries and US destinations. Faster shipping may be available for an additional charge, minimum order amounts apply. All items are inspected before final shipping. If an item becomes sold out or unavailable, we will notify you immediately and issue a full refund. All items which are standard FREE shipping are shipped with tracking and delivered to your door by a local post office carrier, DHL or FedEx.
Expedited shipping methods may be available on certain items for an additional cost. Please contact us if you wish to arrange a method other than our standard FREE standard shipping. Expedited shipping does not include the processing times. Dates are approximate and not a guarantee.
*exceptions apply to certain countries, free shipping may not be available.
If order is made after 5PM EST USA, order will be sent to processing the next business day. Orders that have already been processed and are in transit cannot be cancelled.
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Returns
Return Policy - You must contact us within 3 days of receiving your item from the tracking information to be eligible for a return. A 30%-50% restocking fee will be applied.* Expedited shipping is not refundable. This policy does not apply to custom made dresses. Custom dress sales are final. Cancellation of an order is accepted up to 24 hours after placing order. Later than the 24 hour time period, we may not be able to cancel your order if it has gone into processing.
To be eligible for a return, the product must be in original, unused condition. Returned items will be inspected, any sign of use will make refund void. Buyer pays for return shipping. Item returns without prior return authorization will not be refunded.
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Top Reasons To Shop With Us
Tulle Lux Bridal - We are an American based global online bridal retail supplier, specializing in bridal crowns, tiaras, dresses, and bridal accessories. Browse our wide online selection of bridal accessories. We partner with the best vendors worldwide to give you quality, style and affordable bridal wear.
Our Mission - to provide you with high quality, trendy, stylish products at affordable prices with exceptional customer service and a shopping experience that will make you want to shop again with us!
Shipping - most of our products are custom made to order and because they are not massed produced, the complete process from when you place your order to delivery to your door, allow 30-45 days, 30 -60 for most wedding dresses. Expedited shipping is available for an additional cost which does not include the order processing time.
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