- material: satin
- color: white, ivory, custom colors
- style: mermaid gown
- built in bra
- natural waistline
- button back
- V neckline
- sweep/brush train
We are an online bridal retailer keeping the costs affordable to you. You can feel confident about your beautiful wedding dress purchase with us because we work with dressmakers whom have a minimum of 7 or more years in business making dresses so we know the product will be accurate, well made for you.
When you choose your dream dress with us, we take careful consideration in verifying sizing, color choices and any other details that may need to be addressed.
On our dress pages, you can choose a size, color if available or click the custom size button. Whenever anyone chooses a size instead of submitting measurements, the dress is still made to order and the standard size chart measurements will be used.
Once you place your dress order, we will send our email or text to verify your size and color information. Please contact us within 24 hours to make any changes to your order.
People ask about the risk of buying online and not being able to try on the dress. We recommend you go to a local bridal shop to try on wedding dress styles to find your dream dress style, then shop online for a wider selection and with better knowledge and understanding of what style dress looks best on you. Use the online model photos as a guide. Some models will be holding a dress out or the full train is spread out, this is to show the dress detail to the customer.
After you place an online order with us, your order is sent to the dressmaker. First they confirm with us your information, then they start the process. First the fabric is cut based on your measurements, then the basic seams are sewn. Next, if there is any under skirting, it is sewn into the garment. Any embellishments like beading, bows, pleats, embroidery or lace is added and your dress is completed and ready for inspection.
Your delivery date is an ESTIMATE. Most dresses arrive by quoted date but sometimes there can be delays in the shipping chain. Made to order dresses take time to make, there may be other orders ahead of you. We need at least 35 days or more to complete the made to order dress process. Plan ahead and you will receive a beautiful dress that would cost much more in a brick and mortar shop. The more hand sewing and complicated bead work on a dress means more time to make the dress. If you have doubts you will receive your dress on time, please contact us before you order and we can give you the estimated delivery date. Again, it is an ESTIMATE based on current orders and shippers, the estimated date is it not a guarantee.
Your Dress Has Arrived
Your dress has shipped inside out to avoid damage. Carefully turn the dress right side out. We recommend using gloves to avoid any marks on your dress. Hang the dress up right away. If you do not have a rack tall enough to hang dress on, use a sheet on the floor that the train or skirt may rest on.
If this is your first experience with buying a wedding dress, please note that wedding dresses are not like regular gowns. They can be stiff because of multiple layers, hand sewn embellishments which need a stiff fabric to sew onto, tulle underskirts or lace that is sewn on the dress material. Wedding gowns are sewn to withstand pressure and keeping everything in during your event. Bra pads are made with polyester firm material so nothing shows through a dress.
The dress a LET seam which is an important part of your dress, in case you need to let the dress in or out. Please be prepared to have some alterations done to your dress. Just like if you bought a wedding dress from a local retail bridal shop there is always a final fitting close to your wedding date where the dress is adjusted to your current body sizing for the most snug fit on your special day. Because your dress was shipped and not hanging in a dress shop, your dress may need to be pressed to have the full skirt effect. Petticoats may also be needed for fuller ball gowns.
You have made it through all the planning and your day has arrived, enjoy it, enjoy your friends and family that have come to celebrate with you.
Sizing and Fit - HOW TO MEASURE
Measure with undergarments similar to those you will wear with your dress; do not measure over other clothing. Make sure the measuring tape is parallel to the floor and pulled evenly across the body with no slack.
We recommend our Brides compare their measurements to those of the dress they’re interested in purchasing. Bridal gowns are sized differently than your street clothes. Bridal gowns are made to accommodate alterations and can typically be taken in 2-4 sizes and let out 1-2 sizes (unless otherwise noted). If you are greater than a C cup, note that a bigger size is better. You may want to consider getting professionally measured.
We recommend our Brides compare their measurements to those of the dress they’re interested in purchasing. Bridal gowns are sized differently than your street clothes. Bridal gowns are made to accommodate alterations and can typically be taken in 2-4 sizes and let out 1-2 sizes (unless otherwise noted). Also, if you are greater than a C cup, note that a bigger size is better.
Bust: Do not use your bra size for a bust measurement. With a tape measure fullest part of the bust, across the nipple line. Be sure to keep the measuring tape parallel to the floor. Wear a bra similar to the bra you will be wearing with your dress.
Waist/Natural Waist: Smallest part of the waist, usually 1 inch above navel. While standing straight up, bend to your side. The part where your waist creases is your natural waist. Mark the spot, stand up and then measure there.
Hips: Fullest part of the buttocks. Stand with both feet together.
Shoulder to Shoulder: take the measurement on the back from one end of the shoulder to the other, do not pull a straight line, follow the natural curve of your body.
Hollow to Floor: Standing with bare feet flat and straight together, bring the tape measure to the hollow space between your collarbones (just below the chin and neck there is a little indent - that is the hollow), put the tape measure straight down to the floor and stop at the length your dress will be and that tape measurement will be your hollow to floor number, just 1 number.
- Arm Length - shoulder point to natural slightly bent arm to wrist is your sleeve length.
- Armpit - measure around fullest part of upper arm.
- Wrist - use a fabric tape measure or a piece of paper, wrap it around where you would wear a bracelet, put end together and that is your wrist size number.
Almost everyone will require some alterations by a professional seamstress. It is always better to purchase a dress that is a little bigger than one that is too small. We recommend you purchase a gown that fits your largest measurement, and have the dress taken in.
Leave us your custom sizing or standard size and we confirm your dress size and color within 24 hours of purchase.
If you require a custom consultation, please contact us with your questions.
Handling and Care - please use professional services to clean and store your dress, fabrics are delicate and need professional care. All dresses are inspected before shipping and are shipped inside out to avoid any damage while being shipped.All made to order dresses are considered custom orders and are non-refundable, except for the following:
- Refund considered if order was paid in full and cancelled within 24 hours of purchase
- After 24 hours of purchase, no refunds
- A 30% fee will be applied to 24 hour cancellations.
A reminder about our made to order dresses - Processing and Shipping - We suggest that you allow a 30 - 90 day window for your order to be processed and shipped to you. Some dresses may come sooner but it depends on the dress you order. If you purchase expedited shipping with DHL/FedEx there is still the processing time + shipping time. Once the dress is made the shipping method of delivery will start.
Please keep in mind, dresses are uniquely made to order specifically for you to keep costs low for you. If you are unsure of size, choose one size larger and bring the dress to a local tailor to custom fit your body type. Please double check your measurements and color choice before ordering. Petticoats and undergarments are not included and may be purchased separately. We do offer up to $50.00 towards a seam alteration on a case by case basis.
Expedited shipping methods may be available on certain items for an additional cost. Please contact us if you wish to arrange a method other than our standard FREE standard shipping.
*exceptions apply to certain countries, free shipping may not be available.
How to measure your dress size -
TLBCA - We are a mom and daughter team who started out in 2017 when my daughter’s best friend was getting married, everything was so expensive, we had to be resourceful and discover how to put on the wedding of her dreams without spending a fortune. We discovered that many wedding products were expensive and wanted to bring an affordable, quality wedding selection to brides everywhere. We started by selling crowns and hair accessories. Now we are a global online e-commerce bridal/pageant retail supplier. Our website features hundreds of designer bridal gowns, bridesmaid dresses, bridal accessories and more. We specialize in quality customer service and all our staff are dedicated to providing you with superior customer service and create a personal shopping experience for your special day at reasonable prices. We partner with the best vendors worldwide to give you quality, style and affordable attire and accessories. Our made to order clothing is kept at affordable prices with less waste and lower costs to produce which we pass the savings onto you. Made to order clothing is sustainable eco-friendly fashion practice that gives you better designs, better pricing and fitted just for you.
REASONS TO SHOP WITH US!
Customer Service is our number one priority - to make your shopping a positive experience! Any questions before your order or after your items have arrived? We are experienced customer service professionals here to assist you. We know that planning a big event is stressful and we want to deliver the best shopping experience from the start to finish, the less stress the best!
Design, Quality and Affordable Products - TLBCA wants to give all special events the selection of trending designs, top of line fashion and affordable pricing for wedding, pageant and party events, from traditional to modern, we are constantly searching for the top products from experienced vendors to bring them to you.
Shop at Your Leisure With Us - shop from the comfort of your own home and get it delivered right to your door, we ship across the globe using trusted logistics providers and major carriers like DHL, FedEx, USPS Express to give you confidence in the safe arrival of your item all for FREE!
Confidence While Shopping - Secure Shopping with Us - TLBCA offers safe and secure payment processing systems using globally recognized Shopify payments and Pay Pal. You can shop with confidence that your information is safe and not shared with anyone.
Get Social with us! - Follow us on social media! Join Us for monthly promo code and special offers! Visit us, send us your photos, share with us.
Processing and Shipping - We suggest that you allow a 30 - 65 day window for your order to be processed and shipped to you. Please check with us for estimated delivery dates before you order. Some dresses may come sooner but it depends on the dress you order, they are all made to order and some dresses may take longer to complete. Every dress has a final inspection before packaging and shipping. Starting the production process for made to order clothing, our vendor cuts the fabric only after you place your order, which means less waste and it keeps the cost down for you. All dresses are shipped inside out to avoid damage and are rolled tightly and shipped in plastic bags for the most efficient method of shipping. Upon receiving your dress you should immediately hang the dress up.
Customer satisfaction is very important to us. If there are any problems with our items, please do contact us first. We are always at your service. In order to avoid any problems, please double check your order details(size, color, style) carefully before placing your order, as our goods are processed according to your order information. All placed orders are subject to our return policies and must receive prior authorization from us to be eligible for a return.
Damaged, defective or miss-shipped Items - the issue must be reported within 3 days upon receiving your order. Please provide credible pictures to show the defect, damage or proof of miss-shipment with your return request. Once this has been verified, you can return the item(s) after you have received a return authorization code from us. You must pay for the return shipping costs. Expedited shipping or shipping charges on the original order are not refundable. If you believe your item(s) were damaged during delivery, you must obtain a "proof of damage" document from the delivery carrier which should be included in an approved returned package. If a return is approved we must receive your return item(s) within 7 days of our return authorization code for store credit only. Item(s) received after the 7 day return window will become ineligible for a return. We do not refund and we are not responsible for the shipper transit/carrier lost/disposed packages, missed deliveries, or undeliverable addresses. For your protection, please send your returns via a shipping service that can be tracked. We cannot guarantee refunds for returns sent via a non-trackable method. We do not accept returns for missed events. Orders outside the USA are final once shipped, any damages are the responsibility of the shipping carrier. The buyer is responsible for any duties, taxes or customs charges.
Items that are final sales and not returnable are shoes, hats, jewelry
How To Return & Refund Steps
- Use the Contact Us form to submit a return request to customer service within 3 days of receiving your order.
- Customer service will then send you a return form email to reply to with your return reason and photos which we must receive back within 3 days from our sent email date.
- Return requests without photos or unclear photos will not be considered for a return.
- If your return is approved, a return authorization code and return mailing instructions will be sent. We must receive your return item(s) within 7 days of our issued return authorization code to be eligible for any return type.
- When we receive your returned package, the item(s) will be inspected to ensure it is in original condition and meets the return conditions listed below. Approved returns will be issued a store credit.
- Item(s) must be unworn, unwashed, unaltered, undamaged with the original tags attached. We cannot process the return of any faulty item.
- We cannot afford to accept "buy many keep one" purchases and our customer service team may cancel an order if they believe that is the intention.
- We reserve the right to refuse a return if received in unacceptable condition or without prior authorization.
Changes to orders - we begin processing your order as soon as it is placed in order to deliver to you as soon as possible. After 24 hours changes cannot be made to orders.
Cancellation policy - An order may be accepted for cancellation within 24 hours of placing order if it has not gone to processing. After 24 hours or "In Transit" order status, cancellations will not be accepted and are subject to a 30% cancellation fee.
If you have any further questions, please feel free to contact us. By purchasing from Tulle Lux Bridal Crowns & Accessories you agree to these policies.
Dress Order FAQ's Q & A
Q. I don't like the fit, what can I do?
Our dresses are newly tailored just for you. Everyone has different figure features. To ensure your dress fits, most dresses have a 1 inch seam for your local tailor to take in or let out dress seams.
Q. I don't like the color, what can I do?
Some fabrics show differently depending on lighting, computer monitors, angles of photo. Slight color differences are not color defects or wrong delivery. However, if you receive the wrong color dress, contact us immediately.
Q. This dress doesn't look like the one I ordered, what can I do?
Every customer has a different consumption level. We prepare the dress according to the dress details on the site. Different sizes may make a dress look not like the model photo. The photos on our site are professional models with size 2 or 4 for most of the dresses. A size 2 may look different from a size 10. Please keep in mind you may not look like the model in your dress. We suggest you go to a local dress shop first and try on styles so you find what looks best on you. Not all styles match all figures and are flattering. We do not take returns if you do not like the dress.
Q. My zipper is not zipping, what can I do?
Some dresses with thick seams or invisible zippers may not easily zip up. When you zip up, pull the zipper slowly and carefully. If the zipper gets stuck, pull the zipper backwards and forwards to adjust the teeth. if the zipper breaks, please bring to a local tailor to fix.
Q. My dress has a mark on it, what can I do?
All dresses are inspected before shipping. Dress will ship inside out to avoid marks. If there is a mark from the processing of tailoring, these marks can be removed with a tiny bit of clothing soap. Rub gently just on the mark with a damp soft towel and soap or get advice from a professional cleaner.